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Parents / carers and school members with Internet access

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Existing users

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Parents / carers and school members without Internet access

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Members of the school community may be invited to register their details on the Schoolcomms web site in order to start receiving messages from the school.

 

Your school will issue you with a letter for each of your children introducing you to Schoolcomms.

 

 

For parents and school members with internet access:

 

For a new user:

 


  • Click on the ‘Register Now’ button.
  • Have the security letter(s) issued by the school for you and your children in front of you.


  • Enter the security number and the security password from the letter in the boxes on the screen. If you are a parent use the ‘parent security password’. The ‘student security password’ should be used by the student to register to receive messages for themselves
  • Click Next.


  • You will be asked to confirm whether the named person is you or your child, as appropriate. To confirm click ‘Yes’. If the name is incorrect click ‘No’. Check that you have been given the right security letter for you or your child and that you have entered the number and password correctly.


  • If you are registering as a parent or carer, the next screen will ask you to confirm whether you wish to be the prime parent. When the school send messages they can choose to send them to only the prime parent or to all linked adults. The prime parent will usually be the parent that the child lives with or the parent who would respond to urgent messages. More than one adult can register as prime parent for any child but then both will receive all messages sent by the school, including urgent messages.
  • Click ‘Yes’ or ‘No’ to choose your status.


  • Fill in the details as requested on the screen: forename, surname, email address, mobile phone number.
  • Please check your email address and mobile number carefully for errors.
  • If you have a UK mobile phone enter the number in the boxes by the UK button in the usual format e.g. 07711 123456
  • For non UK mobiles, click on the ‘Int’ button. Enter the country code in the first box and put the remaining numbers in the other two boxes.
  • Tick or untick the check boxes to confirm whether you would like to be contacted by email and text.
  • Choose a username and enter it in the next box. It must be at least 8 characters long containing only letters and numbers. If your chosen username has already been used by someone else you will prompted to choose another one.
  • Choose a password of at least 8 characters including at least one number and at least one Capital letter. Retype it in the next box to ensure that you have not made an error.

  • Click ‘Next’, or click ‘Back’ to return to the previous screen.

  • Schoolcomms will confirm your registration. Please print this screen so that you have a record of your details and preferences. Please check again that your email address and mobile number have been entered correctly. Click Next.
  • An email confirmation will be sent to you. If you do not receive an email confirmation you may have entered an invalid or incorrect email address. Please log in again using your chosen username and password and check that the details you have entered are correct.

 

To add a link to another school member:

 

  • If you have already linked to a child or yourself, you can use your same username and password to link to other children in your family and to yourself in another role (as teacher or governor, for instance). If a general message is sent by the school to all your children, you will then only receive one copy. If the message is personalised you will receive one for each child.
  • If you are not already logged in, log in using your username and password.

  • Click on the 'Add School Member' button.
  • Enter the security number and password provided in the letter from the school for the new link. Remember to use the Parent security details if you are linking to your child. Click Next.
  • The registration page will show your registration details and your contact preferences. It will also list the school members that you are linked to. Please print this page and keep it in a safe place.
  • Click Next.
  • Click Logout if you have finished.

 

For an existing user:

 

  • If you wish to view or modify your details, enter your username and password in the boxes provided for existing users and click on the ‘Login’ button. The username is the one chosen when you first registered with Schoolcomms.
  • If you have forgotten your password, click on the ‘Send me a new password’ button. A new password will be emailed to you.
  • To amend your contact details, click on the ‘Modify my details’ button and make the changes. Check that you have entered your email address and mobile number correctly. When you are satisfied, click ‘Next’. You will be shown your new registration details. You can print this page for your records. You will be sent a confirmation email showing your new details and preferences.
  • To change your password click on the ‘Change my password’ button. Enter your old password and then the new password twice to confirm it and click on the ‘Next’ button.
  • When you have received your confirmation email from Schoolcomms you are ready to receive communications from your school.

 

For parents/carers and school members without internet access:

  • Return the security letter to the school with a note of your mobile number and ask them to register you for only SMS text messaging and paper.
  • When the school have added you to Schoolcomms to only receive text messages or paper you will receive a text confirmation.
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